Terms and Conditions

Effective Date: April 17, 2026

1. Introduction

Welcome to GuwahatiLabs.in. By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms, please do not use this website. We reserve the right to modify these terms at any time.

2. Nature of Service (Aggregator Model)

GuwahatiLabs.in is not a medical facility, diagnostic center, or pathology lab. We operate as an independent online aggregator, directory, and lead generation platform. Our primary service is to provide information, compare prices, and connect users with third-party diagnostic labs operating in Guwahati (such as Healpoint Diagnostics, Royal Diagnostic Center, etc.).

3. Medical Disclaimer

The content provided on GuwahatiLabs.in, including test descriptions, package details, and health articles, is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or test results.

4. Affiliate and Lead Generation Disclosure

When you use our website to book a test or click on links that redirect you to WhatsApp or a partner lab's website, your contact details may be shared with our partnered diagnostic centers to facilitate your booking. We may earn a commission or referral fee from the partner labs for successful leads or bookings. This does not result in any additional cost to you.

5. Booking, Pricing, and Cancellations

  • Pricing: While we strive to keep pricing information accurate and updated, the final cost of tests is determined by the respective partner labs and is subject to change without prior notice.
  • Home Collection: The availability, timing, and quality of home sample collection are the sole responsibility of the chosen diagnostic lab.
  • Cancellations: Cancellation and refund policies are governed entirely by the specific partner lab you choose to book with. GuwahatiLabs.in does not process payments or issue refunds directly.

6. Limitation of Liability

Under no circumstances shall GuwahatiLabs.in, its owners, or affiliates be liable for any direct, indirect, incidental, or consequential damages resulting from:

  • The use or the inability to use our service.
  • Inaccuracies, delays, or errors in the diagnostic test reports provided by the partner labs.
  • Negligence, misconduct, or delays in home sample collection by the third-party phlebotomists.
  • Any medical decisions made based on the information provided on our website.

7. User Responsibilities

By using our platform, you agree to provide accurate and complete contact and health information when requesting a booking. You agree that you will not use the website for any illegal or unauthorized purpose.

8. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

GuwahatiLabs.in Support Team

+91 81358 19321

legal@guwahatilabs.in

Guwahati, Assam, India